Shipping policy

Here’s a solid, professional shipping policy you can adapt for your husband’s Shopify store. It’s written for a Printful-integrated POD (print-on-demand) business model:


Shipping Policy

Thank you for shopping with us! Below you’ll find all the details about how and when your order will be shipped.


Order Processing

  • All products are made to order through our print-on-demand partner.

  • Please allow 2–5 business days for order processing and production before shipment.

  • You’ll receive a confirmation email with tracking information once your order has been shipped.


Shipping Times

  • United States: 3–7 business days after fulfillment

  • Canada: 5–10 business days after fulfillment

  • International: 7–21 business days after fulfillment

Please note: shipping times are estimates and may vary due to postal delays, customs processing, or factors beyond our control.


Shipping Costs

  • Shipping rates are calculated at checkout based on your delivery address and chosen shipping method.

  • Occasionally, promotions may include free shipping—details will be shown on the product page or at checkout.


Order Tracking

  • Once your order ships, you will receive a tracking number via email.

  • Please allow up to 48 hours for tracking information to update.


Shipping Locations

  • We currently ship to most countries worldwide.

  • Certain countries may not be eligible for delivery due to carrier restrictions.


Customs & Duties

  • For international orders, customs fees, import duties, and taxes may apply. These are the responsibility of the customer and vary by country.


Lost or Delayed Packages

  • If your package is lost in transit, please contact us within 30 days of the estimated delivery date so we can help resolve the issue.

  • We are not responsible for incorrect addresses entered at checkout. Please double-check your shipping details before placing your order.


Questions?

If you have any questions about shipping or your order status, please contact us at [burgundyandgoldgear@gmail.com].